Privacy Policy

Effective Date: October 26, 2023

Welcome to cupz.pro. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how cupz.pro ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website cupz.pro and use our services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect several types of information to provide and improve our services to you.

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and any other details you provide.
• Profile Information: Information you add to your profile, such as a profile picture, location, or preferences.
• Transaction and Billing Data: If you make a purchase, we collect necessary payment information (processed by a secure third-party payment processor), billing address, and transaction history.
• Communications: Records of your correspondence with us, including support requests and feedback.
• User Content: Any content you submit, post, or upload to our platform, such as comments, reviews, or images.

1.2 Information Collected Automatically

• Log and Usage Data: We automatically collect information about your interaction with our services, including IP address, browser type, operating system, pages viewed, links clicked, and the dates/times of your visits.
• Device Information: Data about the device you use to access our services, including device ID, model, operating system, and mobile network information.
• Location Information: Approximate location data derived from your IP address or, with your explicit consent, precise location from your device.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you connect your account), analytics providers, or payment processors, in accordance with their respective privacy policies.

2. Use of Information

We use the collected information for the following business purposes:

• To Provide and Maintain Our Services: To operate, secure, and personalize your account and experience.
• To Process Transactions: To complete purchases, send order confirmations, and provide customer support related to transactions.
• To Communicate with You: To send you service-related announcements, administrative messages, technical notices, updates, security alerts, and support messages. With your consent, we may also send you promotional communications.
• To Improve and Develop Our Services: To analyze usage trends, conduct research, and develop new features, products, or services.
• To Ensure Security and Prevent Fraud: To monitor and protect the security of our services, authenticate users, and investigate suspicious or illegal activity.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Protection and Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

• Encryption of data in transit using Secure Socket Layer (SSL) technology.
• Regular security assessments and vulnerability scanning.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Secure storage of data on servers provided by reputable cloud service providers.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Cookies and Similar Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functionality Cookies: Enable enhanced functionality and personalization (e.g., remembering your preferences).
• Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show relevant ads.

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting). These parties are contractually obligated to use your data only for the services they provide.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: For any other purpose disclosed to you with your prior consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Access and Portability: The right to request access to and a copy of the personal data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal data.
• Deletion: The right to request deletion of your personal data under certain conditions.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in those emails.
• Cookie Controls: You can adjust your browser settings to refuse or delete cookies.
• Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request in accordance with applicable law.

7. Data Retention